Front Desk Agent
Summary:
Responsible for providing exceptional guest service for all hotel guests. Handles registration, room assignments, check out and cashiering in a friendly, professional manner to encourage repeat business.
Qualifications:
- Must have an excellent guest service approach in dealing with guests/team members.
- Must have excellent organizational
- verbal
- interpersonal and guest relation skills
- Ability to compose business correspondence i.e.; letters
- memos
- spreadsheets
- etc.
- Must be computer literate with working knowledge of Microsoft Office and/or Word
- Excel and Access.
- Must have familiarity with modern office machines.
- Must be able to follow verbal as well as written instructions.
- Must be able to handle multiple priorities and tasks.
- Prior experience in a hotel/motel environment preferred.
- Prior experience with cash and credit handling preferred.
- Minimum of one (1) year guest service experience.
- Will be responsible for the deliverance of the highest level of guest service to all guests
- VIP's
- and co-workers.
- Must be able to work any shift assigned to include days
- swing
- grave
- weekends and/or holidays.
- Must have successful employment history with other employers.
To apply for this position, click here or drop off a resumé at our offices located at this address:
- Arctic Club Hotel
- 823 3rd Ave
- Suite 202
- Seattle, WA 98104
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