Front Desk Agent

Summary:

Responsible for providing exceptional guest service for all hotel guests. Handles registration, room assignments, check out and cashiering in a friendly, professional manner to encourage repeat business.

 

Qualifications:

  • Must have an excellent guest service approach in dealing with guests/team members.
  • Must have excellent organizational
  • verbal
  • interpersonal and guest relation skills
  • Ability to compose business correspondence i.e.; letters
  • memos
  • spreadsheets
  • etc.
  • Must be computer literate with working knowledge of Microsoft Office and/or Word
  • Excel and Access.
  • Must have familiarity with modern office machines.
  • Must be able to follow verbal as well as written instructions.
  • Must be able to handle multiple priorities and tasks.
  • Prior experience in a hotel/motel environment preferred.
  • Prior experience with cash and credit handling preferred.
  • Minimum of one (1) year guest service experience.
  • Will be responsible for the deliverance of the highest level of guest service to all guests
  • VIP's
  • and co-workers.
  • Must be able to work any shift assigned to include days
  • swing
  • grave
  • weekends and/or holidays.
  • Must have successful employment history with other employers.
  • Arctic Club Hotel
  • 823 3rd Ave
  • Suite 202
  • Seattle, WA 98104

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